Features

Everything you need to book, run and grow.

One platform for service businesses: an AI chatbot that books for you, a calendar that can't double-book, payments, reminders, teams, vehicles and reports.

01 · Book

Fill the calendar without picking up the phone.

Online booking and an AI chatbot work around the clock, while smart rules keep every schedule conflict-free.

BookVault AI schedule in the Studio · Evergreen Dusk theme: a massage studio's day view with four therapists' columns, booked appointments, today's revenue and a selected client's check-in panel.

Shown in the Studio · Evergreen Dusk theme — pick the look that fits your kind of work.

AI-powered chatbot

Answers customer questions, captures leads and books appointments 24/7.

  • Answers questions about your services, prices and hours
  • Books appointments automatically
  • Captures lead information
  • Embeds on your website with one line of code

Smart scheduling

Syncs with your team's calendars, manages breaks and prevents double-bookings automatically.

  • Real-time calendar synchronization
  • Automatic conflict detection
  • Staff availability management
  • Customizable booking rules

Group sessions

Run classes, workshops and events with configurable capacity and per-person check-in.

  • Capacity from 1–50 participants per session
  • Real-time attendance tracking
  • Individual check-in / check-out
  • Customers self-register online
02 · Run

Keep the team, the locations and the vans in sync.

Roles and permissions for every person, tools built for crews in the field and, soon, every location in one dashboard.

BookVault AI schedule in the Shop · Copper theme: a plumbing and HVAC company's service calls by technician with job addresses.

Shown in the Shop · Copper theme — pick the look that fits your kind of work.

Team management

Role-based permissions, availability tracking and performance insights.

  • Role-based access control
  • Staff scheduling
  • Performance tracking
  • Commission calculations

Multi-location support Coming soon

Manage multiple locations from a single dashboard with location-specific settings.

  • Unified dashboard view
  • Location-specific scheduling
  • Cross-location reporting
  • Staff assignment by location

Field service navigation

Store client addresses and give technicians one-tap navigation to the job.

  • Client address management
  • One-tap Google Maps navigation
  • Service location history
  • Built for plumbing, HVAC, cleaning and more

Fleet management

Vehicle tracking with check-in/out, detailed inspections and equipment records.

  • Vehicle check-in/out with photo documentation
  • Pre-departure and return inspections
  • Tire, body, lights and interior checklists
  • Equipment, modifications and mileage analytics
04 · Grow

Win more clients and keep them coming back.

Follow up on every lead, cut no-shows with reminders, and see what's working in real time.

BookVault AI schedule in the Atelier · Blush theme: a hair studio's day with stylists' chairs, appointments and a client's color-formula notes.

Shown in the Atelier · Blush theme — pick the look that fits your kind of work.

Lead management

Track every lead from first contact to booked client.

  • Leads captured by the AI chatbot
  • Statuses from new to booked
  • Customer history tracking
  • Conversion analytics

SMS notifications Add-on

Automated reminders and updates keep customers informed at every step.

  • Automatic appointment reminders
  • Booking confirmations
  • Cancellation notifications
  • Custom message templates

Analytics dashboard

Clear, actionable insight into bookings, revenue and your team.

  • Revenue and booking trends
  • Customer behavior insights
  • Staff performance metrics
  • Customizable reports

Plus much more

Online booking portalMobile-friendly designIndustry terminologyGoogle Calendar syncWaitlistsVehicle inspection checklistsGift cards & packagesSubscription billingEnterprise securityHIPAA compliance Coming soon

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